FAQ's
Do I need an app to access the Membership Group on my mobile device?
Yes. You will need to download the Kajabi Communities app to access the courses on your mobile device. Go to the Kajabi support page here on how to download and use the Kajabi Communities app.
What do I do if I have a payment dispute?
It is important to note that if you experience any payment issues, please contact us first before disputing a payment with your bank or payment provider. We are committed to providing excellent customer service and will do everything we can to resolve any payment issues you may encounter. Disputing a payment without contacting us first may result in unnecessary delays and additional fees. Thank you for your understanding and cooperation.
Terms & Conditions
Intellectual property
All of our course content is the intellectual property of the The Water Cooler Inc., and the student is not allowed to distribute or sell the course material or use it for commercial purposes. We have put a lot of time and energy into these courses to bring you all this value, and sharing these courses with others is prohibited. Please respect the effort and work that was put into creating these courses, and allow us to receive the compensation deserved, which is negated by sharing without purchase.
Refunds
The courses in The Water Cooler Academy are 100% non-refundable.
Disclaimer
The course creators do not guarantee any specific outcomes or
results from taking the course. The student agrees to use their own judgment
when applying the course material.
Privacy Policy
The course creators have a privacy policy in place, which is clearly
stated in the terms and conditions, outlining how the student's personal
information will be collected, stored, and used.
Updates
The course creators may update the courses content from time to time,
and the student will have access to the updated material.
Termination
The course creators reserve the right to terminate the student's
access to the course if they violate the intellectual property or privacy policies,
engage in inappropriate behaviour, or do not adhere to the terms and conditions.
Support
Please contact us at [email protected] should you
have any questions or concerns related to the content of these courses.